5 Star Customer Service from Start to Finish

We appreciate homebuilders strive to provide a 5 star service to their customers pre and post sale and here at Hacking and Paterson Management Services we want to continue this level of service.
customer service

Communication with all homeowners is vital and through our My H&P Web Portal and App we make sure your customer is aware of what they should expect to pay for and when they should be expected to pay for it.  A colour coded development master plan is provided to all homeowners with our dedicated factoring team visiting the development regularly to meet with the sales teams and new homeowners to identify their factoring requirements.

If you are currently at any stage of the development process and are looking for some guidance, insight or assistance, please do not hesitate to contact us – we would be delighted to hear from you.

We look forward to extending your customers’ 5 star experience throughout their ownership and beyond.

Home Builders

Latest News

The Under One Roof Guide to Building Surveys

The Under One Roof Guide to Building Surveys

Next in our series of interesting articles from Under One Roof is their guide to building surveys: It’s important to have an awareness of the condition of the building you live in, so that you can prioritise repairs and notice when something is not quite right. A...

Tenement Style

Tenement Style

The Tenement House is situated at 145 Buccleuch Street and was owned by shorthand typist, Miss Agnes Toward, who lived at the address between 1911 and 1965. This is one of Glasgow’s treasures and walking into Miss Toward’s home takes you back in time, the interior of...

PMAS Conference 2023

PMAS Conference 2023

Each year we are delighted to be able to send a group of our Property Factoring staff to the annual PMAS Conference and on Friday 27th October 2023, a selection of our Directors, Team Managers and Property Managers attended this year’s event, ready to be informed and...