The provision of adequate funding is vital in ensuring common property is suitably and effectively maintained. With this in mind, we are able to offer a wide range of payment facilities aimed at making the recovery of common expenditure as easy and practical as possible for our customers.
A growing number of our customers choose to settle their quarterly invoices automatically by Direct Debit. Customers wishing to budget on a monthly basis can do so with our dedicated factoring system calculating the monthly figure required, based on the actual expenditure occurred.
If you are interested in paying by Direct Debit, please contact our Credit Control team who will be happy to provide you with the anticipated monthly figure required and a form for completion.
Customers paying by Direct Debit can receive the invoices electronically or can log in to My H&P to view the common expenditure incurred.
Secure Online Payments through Sage Pay
Customers can make secure online payments of common charges accounts using debit or credit card. Payments are taken securely through Sage Pay.
If you are interested in making such a payment, you will require your account “REF No” and your “URN” (Unique Reference Number), which can be found at the top left hand corner of your Common Charges Account or at the top centre of your Statement of Account.
To make an online payment now, customers can log in to their My H&P and make payment from the palm of their hands.
At a Bank
Payment can be made at any Bank by using the Bank Giro Credit Slip attached to the bottom of your common charges invoice.
Debit or Credit Card
Payment can be made by debit or credit card by telephoning us on our automated telephone payment line Tel: 0330 088 9592 or by filling in the reverse of the Bank Giro Credit Slip at the bottom of our invoice and returning it to our office in the envelope provided.
If calling, please have your card and invoice details to hand. All major Credit Cards are accepted with the exception of American Express
Cheques should be made payable to Hacking and Paterson Management Services and can be sent to us accompanied by the Bank Giro Credit Slip from the bottom of the common charges invoice.
Customers with an internet banking facility can pay us by crediting the following Bank Account:-
Clydesdale Bank plc
Sort Code: 82-64-34
Account No: 00319784
It is essential that your property specific reference is provided when making payment by this method to ensure that their payment can be correctly identified and credited to your account. The Ref. No. which should be utilised appears at the top left hand corner of our Common Charges Account or at the top centre of our Statement of Account.
Most of the aforementioned methods are available when making payment for something other than a common charges invoice e.g. making an advance payment to account, but in such circumstances we would ask that you contact us for further guidance.Contact Us