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Our business development team would be delighted to meet with any homeowners, committees or groups of homeowners currently reviewing their factoring arrangements. Our business development managers will be able to offer advice on the added value that having Hacking and Paterson Management Services as property factor can bring, review your Deed of Conditions and ultimately provide guidance on how to appoint a new property factor.


  • Dedicated factoring team comprising Director, Team Lead, Team Manager and Property Manager(s) with direct telephone and email contact details
  • Large support network of personnel available to handle all aspects of the development administration
  • Customer Relationship Manager
  • Regular property visits arranged with property committee or representatives
  • Regular interaction with homeowner committees including provision of secretarial duties and administration of annual general meetings
  • 24 hour dedicated emergency contractors
  • Online payment facility along with monthly/quarterly Direct Debit facility
  • A dedicated credit control department overseeing recovery of communal costs ensuring our continued ability to provide our Core Factoring Services effectively and efficiently
  • Independent building surveying available upon request

In addition to the above, our dedicated property factoring IT system further augments our ability to offer a fully interactive and efficient service to our customers with increased communication facilities, such as:

  • Paperless accounting and communication
  • Automated repair progress monitoring
  • Web Portal and Smartphone App allowing homeowners access to account and repair information

With this technology, along with our size and experience, we are confident that we are in a better place than any of our competitors to offer homeowners a superior service, tailored to their needs.

To find out how Hacking and Paterson Management Services can help you and your neighbours protect your property for years to come, please email us at

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