On behalf of our customers, we engage with Indigo Swan Ltd, an award-winning energy consultancy, to provide our customers with expert support in managing their common electricity supplies in a complex and fast-moving market. We are confident that Indigo Swan’s...
News
High-rise residents to get post-Grenfell fire Safety Advice
As reported on BBC News on the 4th December 2019, every resident in a high-rise property in Scotland is to be given fire safety advice based on practices introduced since the Grenfell Tower disaster. Leaflets on how to prevent fires in the home and what to do if one...
Glasgow Tenement Fires
2019 has seen Glasgow suffer 3 significant fires in traditional tenement buildings, having a huge impact on the property owners and residents, neighbouring residents, businesses and the wider communities, not to mention the pressure on the emergency services and the...
Property Managers Association Conference
At Hacking and Paterson Management Services, we pride ourselves on setting high standards in everything we do and believe the ongoing development of our staff is essential to the high standard of service our customers receive from our dedicated teams, who have...
Voices from Scottish Tenements
As our customers will be aware from our earlier news story, several of our factoring team recently attended the ‘Tenement Today, Tenement Tomorrow’ conference, from which a video was commissioned by Built Environment Forum Scotland, Scottish Civic Trust and Under One...
Wear it Pink – Friday 18th October 2019
As part of our commitment to supporting local and national charities we are pleased to announce that the staff at Hacking and Paterson Management Services raised £2,603.26 at this year’s Wear it Pink Breast Cancer Now bake sale and raffle day on Friday 18th October...
High Rise Properties Update
Our homeowner customers may be aware of the recent press surrounding problems homeowners, living in properties with external cladding, may be facing when trying to sell or re-mortgage. The recent story, viewable here, in the Scotsman Newspaper reflecting the problem...
Tenements today, Tenements Tomorrow
We recently had a number of our Property Factoring staff attend a national conference “Tenements Today, Tenements Tomorrow”, hosted by The Scottish Civic Trust, in collaboration with Built Environment Forum Scotland and Under One Roof. The purpose of the conference...
Building Maintenance in a Changing Climate
Following on from our recent news stories on the RICS report on Maintenance of Tenement Scheme Property and the City of Edinburgh Council’s Shared Repairs Missing Share Service, both of which strongly support proactive maintenance of tenement property, Edinburgh World...
Appointment of David Doran as Managing Director
Hacking and Paterson Management Services are pleased to announce the appointment of David Doran as Managing Director with effect from 26th August 2019. David, brings a wealth of experience in the delivery of Property Factoring services, business management and...
Annual Report of Scottish Tribunals
The second annual report of The Scottish Tribunals, prepared by the President of the Scottish Tribunals, covering the period 1 April 2018 until 31 March 2019 has now been published. This can be found on their Annual Reports page. The report identifies that in the...
The City of Edinburgh Council – Shared Repairs Missing Share Service
At Hacking and Paterson Management Services, we advocate the proactive maintenance of commonly owned property. We believe our approach assists our customers in maintaining the integrity of their homes, allowing them to budget for future anticipated maintenance...
Glasgow city council bin replacement programme
Glasgow City Council, as part of a 3-phase programme, continue to roll out their Bin Replacement Programme across the city, removing 48,000 small metal dust bins from 145,000 flatted properties and replacing them, free of charge, with wheeled bins. The Programme is...
Working group on maintenance of tenement scheme property
Working group on maintenance of tenement scheme property final report to be launched on 4th june 2019 In early 2018 we told you about a new cross party working group, formed following debate in the Scottish Parliament on the maintenance of Scotland’s housing stock,...
Survival on the Seat
Hacking & Paterson Management Services’ “Crazy Crags”, also known as Sarah Kinnaird, Amy Kirk, Chris Ferguson and Paul Forsyth, took part in the second annual “Survival on the Seat” charity challenge on Arthur’s Seat in Edinburgh, where they competed against other...
Changes to Glasgow HMO Licences
All new and renewed HMO licences for properties within Glasgow City Council’s boundaries are now subject to the new conditions of licensing. Following a report published by the Licensing and Regulatory Committee on 6 March, Glasgow City Council has confirmed that the...
White Goods Safety Campaign
The Scottish Fire and Rescue Service has launched a hard hitting new advert highlighting the dangers of white goods fires. The 30 second clip shows a household washing machine blaze. The Service is driving this safety message as new statistics reveal that fire crews...
Terms of Service and Delivery Standards
We reported in November 2017 that the Scottish Government was reviewing the Code of Conduct for Property Factors following its introduction in 2012. Whilst the consultation ended in January 2018, with the results being published in June 2018, the Scottish Government...
Have you ever considered setting up a Direct Debit to pay your common charges?
It's guaranteed Direct Debit payments come with a guarantee so you're automatically protected by three important safeguards: An immediate money back guarantee from your bank in the event of an error in the payment of your Direct Debit Advance notice if the date or...
Good News for Homeowners
Obstinate homeowners or absentee landlords will no longer be able to prevent their more responsible neighbours from having essential communal repair work carried out, if the Scottish Parliamentary Working Group on Tenement Maintenance sees their wishes put into...