Only four days have passed since my last message to our customers, as is the pace of change in our Governments approach to tackling COVID-19. From the outset, our priority, as a responsible business, and employer, has been the health and safety our staff, our...
Managing the Impact of Coronavirus I thought it now appropriate to provide our customers with greater detail regarding our approach to assist them through these difficult times. Our offices remain staffed, although we are experiencing a drop in numbers as a result of...
The impact of the COVID-19 (Coronavirus) outbreak is being felt by businesses around the world and we are following Government guidance, as our customers will be too. We have implemented contingency plans and measures, the extent of which affects our customers: All...
Stewart Milne Homes on behalf of The First Minister’s National Advisory Council and East Lothian Council recently contacted our office advising us that as part of the celebrations for International Women’s Day (8 March 2020) and more specifically Women’s History...
Last year we brought you up to date on the work of the Cross-Party Working Group, created to consider the pressing need for a more robust maintenance regime for blocks of flats in Scotland. The Working Group made its Final Recommendations to Scottish Government in...
The Met Office have issued weather warnings for high winds across Scotland which are in effect from Saturday through to Tuesday. Storms are named to aid the communication of approaching severe weather, helping the public to be better placed to keep themselves, their...
During the Christmas and New Year period, our office opening hours will be reduced as follows: December 2019 Tuesday 24th – 9.00am – 12.45pm (Edinburgh Office 9:00am - 12:30pm) Christmas Day – Closed Boxing Day – Closed Friday 27th – 9.00am to 5.00pm Monday 30th –...
On behalf of our customers, we engage with Indigo Swan Ltd, an award-winning energy consultancy, to provide our customers with expert support in managing their common electricity supplies in a complex and fast-moving market. We are confident that Indigo Swan’s...
As reported on BBC News on the 4th December 2019, every resident in a high-rise property in Scotland is to be given fire safety advice based on practices introduced since the Grenfell Tower disaster. Leaflets on how to prevent fires in the home and what to do if one...
2019 has seen Glasgow suffer 3 significant fires in traditional tenement buildings, having a huge impact on the property owners and residents, neighbouring residents, businesses and the wider communities, not to mention the pressure on the emergency services and the...
At Hacking and Paterson Management Services, we pride ourselves on setting high standards in everything we do and believe the ongoing development of our staff is essential to the high standard of service our customers receive from our dedicated teams, who have...
As our customers will be aware from our earlier news story, several of our factoring team recently attended the ‘Tenement Today, Tenement Tomorrow’ conference, from which a video was commissioned by Built Environment Forum Scotland, Scottish Civic Trust and Under One...
As part of our commitment to supporting local and national charities we are pleased to announce that the staff at Hacking and Paterson Management Services raised £2,603.26 at this year’s Wear it Pink Breast Cancer Now bake sale and raffle day on Friday 18th October...
Our homeowner customers may be aware of the recent press surrounding problems homeowners, living in properties with external cladding, may be facing when trying to sell or re-mortgage. The recent story, viewable here, in the Scotsman Newspaper reflecting the problem...
We recently had a number of our Property Factoring staff attend a national conference “Tenements Today, Tenements Tomorrow”, hosted by The Scottish Civic Trust, in collaboration with Built Environment Forum Scotland and Under One Roof. The purpose of the conference...
Following on from our recent news stories on the RICS report on Maintenance of Tenement Scheme Property and the City of Edinburgh Council’s Shared Repairs Missing Share Service, both of which strongly support proactive maintenance of tenement property, Edinburgh World...
Hacking and Paterson Management Services are pleased to announce the appointment of David Doran as Managing Director with effect from 26th August 2019. David, brings a wealth of experience in the delivery of Property Factoring services, business management and...
The second annual report of The Scottish Tribunals, prepared by the President of the Scottish Tribunals, covering the period 1 April 2018 until 31 March 2019 has now been published. This can be found on their Annual Reports page. The report identifies that in the...
At Hacking and Paterson Management Services, we advocate the proactive maintenance of commonly owned property. We believe our approach assists our customers in maintaining the integrity of their homes, allowing them to budget for future anticipated maintenance...
Glasgow City Council, as part of a 3-phase programme, continue to roll out their Bin Replacement Programme across the city, removing 48,000 small metal dust bins from 145,000 flatted properties and replacing them, free of charge, with wheeled bins. The Programme is...