As part of our commitment to our Corporate Social Responsibility, our 2020 focus is on those sleeping rough and struggling families, in temporary accommodation, all of whom, we are advised, are also especially vulnerable to the effects of the current COVID-19 virus,...
News
Managing the impact of Coronavirus
It has now been nearly 5 weeks since the country entered lockdown and we thought our customers would be interested to hear how, over this period, we have been very active and thankfully able to continue providing our services. Working from Home All our Property...
Lift Maintenance Inspections and Insurance
In our earlier news story, we confirmed that as a direct result of the Coronavirus, lift engineering inspections provided by Zurich had ceased in all but essential circumstances. We are pleased to advise that Zurich have now resumed inspections, and, on the basis that...
Hacking and Paterson Helping the Homeless
As part of our commitment to our Corporate Social Responsibility, our 2020 focus is on those sleeping rough and struggling families, in temporary accommodation, all of whom, we are advised, are also especially vulnerable to the effects of the current COVID-19 virus,...
Easter Holidays Hours of Business
FRIDAY 10TH APRIL 2020 – 12.45PM - 5PM OFFICE CLOSED MONDAY 13TH APRIL 2020 – 9 - 5PM OFFICE CLOSED In the event of an emergency, please call the emergency contractor telephone numbers available here or, should your property suffer damage requiring the assistance of...
Message from the Managing Director
Managing the impact of the Coronavirus As we come to the end of the second working week affected by substantial Government restrictions, I thought it appropriate to update our customers on various factoring issues that may be affecting them. My priorities continue to...
Assistance from your Local Authority
The COVID-19 (Coronavirus) outbreak has now impacted almost every aspect of our daily lives. As the situation develops daily, the advice and guidance which families, businesses and the public sector are following to try and limit the impact of the outbreak is changing...
Coronavirus – Advice for flats and tenements
Under One Roof Scotland, a website that offers homeowners in Scotland impartial and independent information on communal living and the benefits of proactive maintenance, has recently published some very useful guidance on steps that flat homeowners should be...
Managing the impact of Coronavirus
Only four days have passed since my last message to our customers, as is the pace of change in our Governments approach to tackling COVID-19. From the outset, our priority, as a responsible business, and employer, has been the health and safety our staff, our...
Message from the Managing Director
Managing the Impact of Coronavirus I thought it now appropriate to provide our customers with greater detail regarding our approach to assist them through these difficult times. Our offices remain staffed, although we are experiencing a drop in numbers as a result of...
Managing the Impact of Coronavirus
The impact of the COVID-19 (Coronavirus) outbreak is being felt by businesses around the world and we are following Government guidance, as our customers will be too. We have implemented contingency plans and measures, the extent of which affects our customers: All...
International Women’s Day – National Advisory Council on Women and Girls
Stewart Milne Homes on behalf of The First Minister’s National Advisory Council and East Lothian Council recently contacted our office advising us that as part of the celebrations for International Women’s Day (8 March 2020) and more specifically Women’s History...
Scottish Government Respond Positively to Working Group’s Recommendation for Maintenance of Tenement Scheme Property
Last year we brought you up to date on the work of the Cross-Party Working Group, created to consider the pressing need for a more robust maintenance regime for blocks of flats in Scotland. The Working Group made its Final Recommendations to Scottish Government in...
Storm Ciara
The Met Office have issued weather warnings for high winds across Scotland which are in effect from Saturday through to Tuesday. Storms are named to aid the communication of approaching severe weather, helping the public to be better placed to keep themselves, their...
Christmas and New Year Hours of Business
During the Christmas and New Year period, our office opening hours will be reduced as follows: December 2019 Tuesday 24th – 9.00am – 12.45pm (Edinburgh Office 9:00am - 12:30pm) Christmas Day – Closed Boxing Day – Closed Friday 27th – 9.00am to 5.00pm Monday 30th –...
Common Electricity Supplies 2020 Renewal
On behalf of our customers, we engage with Indigo Swan Ltd, an award-winning energy consultancy, to provide our customers with expert support in managing their common electricity supplies in a complex and fast-moving market. We are confident that Indigo Swan’s...
High-rise residents to get post-Grenfell fire Safety Advice
As reported on BBC News on the 4th December 2019, every resident in a high-rise property in Scotland is to be given fire safety advice based on practices introduced since the Grenfell Tower disaster. Leaflets on how to prevent fires in the home and what to do if one...
Glasgow Tenement Fires
2019 has seen Glasgow suffer 3 significant fires in traditional tenement buildings, having a huge impact on the property owners and residents, neighbouring residents, businesses and the wider communities, not to mention the pressure on the emergency services and the...
Property Managers Association Conference
At Hacking and Paterson Management Services, we pride ourselves on setting high standards in everything we do and believe the ongoing development of our staff is essential to the high standard of service our customers receive from our dedicated teams, who have...
Voices from Scottish Tenements
As our customers will be aware from our earlier news story, several of our factoring team recently attended the ‘Tenement Today, Tenement Tomorrow’ conference, from which a video was commissioned by Built Environment Forum Scotland, Scottish Civic Trust and Under One...
Wear it Pink – Friday 18th October 2019
As part of our commitment to supporting local and national charities we are pleased to announce that the staff at Hacking and Paterson Management Services raised £2,603.26 at this year’s Wear it Pink Breast Cancer Now bake sale and raffle day on Friday 18th October...
High Rise Properties Update
Our homeowner customers may be aware of the recent press surrounding problems homeowners, living in properties with external cladding, may be facing when trying to sell or re-mortgage. The recent story, viewable here, in the Scotsman Newspaper reflecting the problem...
Tenements today, Tenements Tomorrow
We recently had a number of our Property Factoring staff attend a national conference “Tenements Today, Tenements Tomorrow”, hosted by The Scottish Civic Trust, in collaboration with Built Environment Forum Scotland and Under One Roof. The purpose of the conference...
Building Maintenance in a Changing Climate
Following on from our recent news stories on the RICS report on Maintenance of Tenement Scheme Property and the City of Edinburgh Council’s Shared Repairs Missing Share Service, both of which strongly support proactive maintenance of tenement property, Edinburgh World...

















