Summaries of cover for our homeowner customers, where we place common buildings insurance, are now available at our My H&P web Portal. Continuing our drive to provide our homeowner customers with instant access to their information, for those living in property...
News
Inspiring City Awards
Hacking and Paterson Management Services are delighted to be once again supporting Glasgow’s “Inspiring City Awards” which launched today. The Awards celebrate the people who contribute to Glasgow’s cultural and economic climate, making it a truly thriving city....
Telephone System Reinstated
Dear homeowner, we are delighted to confirm that our telephone systems are now fully operational with both our Glasgow and Edinburgh offices now able to make and receive telephone calls. Please accept our sincere apologies for any inconvenience this fault has caused.
Telephone Fault
Dear homeowner, Unfortunately due to a technical fault out with our control our telephone systems have been down since approximately 3.30pm on Tuesday 11th April 2017. We are unable to make or receive any telephone calls at this time. Engineers are currently working...
Autumn Budget Statement 2016
Insurance Premium Tax Increase Following the previous insurance premium tax (IPT) increase from 9.5% to 10%, the chancellor of the exchequer announced a further increase in IPT to take effect from 1st June 2017. The tax rate will be increased from the current 10% to...
Code of Conduct
The Property Factors (Scotland) Act 2011 came into force on 1 October 2012 and provides protections for homeowners who engage with a registered property factor. The Act introduced a Code of Conduct which sets out minimum standards of practice which all registered...
Property Managers Association Scotland Appointments
In a continuation of Hacking and Paterson's long standing commitment to the factoring industry and support of the Property Managers Association Scotland, we are delighted to announce the appointment of our Director Mr Alan Maxwell to the position of President for a...
Changes to the Home Owner Housing Panel
As of the 1st of December 2016, the Homeowners Housing Panel will become known as the First-tier Tribunal for Scotland (Housing and Property Chamber). The Chamber will sit within the newly-created First-tier Tribunal for Scotland (First-tier Tribunal) It is our...
Relocation of SCTS (Glasgow)
The Scottish Courts and Tribunals Service (SCTS) Operations Centre based in the Europa Building in Glasgow is scheduled to move to new premises in 1 Atlantic Quay on 29 November 2016 The Scottish Courts and Tribunals Service (SCTS) have announced they are relocating....
PMAS Annual Conference 2016
The Annual Conference of the Property Managers Association Scotland takes place on Wednesday 9th November 2016 at the Hilton Hotel Glasgow The PMAS Annual Conference brings the factoring industry together to focus on some of the most topical issues currently facing...
Help for Homeowners to improve their Home Energy Efficiency
The HEEPS Equity Loan Scheme If you live in the Glasgow City Council, Argyll and Bute Council or Perth and Kinross Council areas, you may be able to take advantage of the new Home Energy Efficiency Programme Scotland (HEEPS) Equity Loan Pilot Scheme which is being...
Under One Roof
We are delighted to be associated with the “Under One Roof” project. This valuable and educational website is the first of its type. It is a fantastic reference point for anyone owning property, helping them understand what it means to be a responsible homeowner and...
Call on Scottish Government for Factor in every property.
Scottish Property Factors have welcomed the call in the Scottish Parliament by John Mason MSP, for the Scottish Government to "consider making it compulsory to have a factor in situations where there is common property" in a building or housing development. His view...
Budget 2016 – Insurance Premium Tax Increase
Following an insurance premium tax (IPT) increase in the 2015 budget from 6% to 9.5%, the chancellor of the exchequer announced a further increase in IPT to take effect from 1st October 2016. The tax rate will be increased from the current 9.5% to 10% on all insurance...
My H&P Secure Web Portal Launched
Hacking and Paterson Management Services Factoring in the Future, now We are delighted to announce the launch of the "My H&P" secure Web Portal. Our new portal will be home to all the information you require to manage your factoring account. Bringing with it...
Common Buildings Insurance
Insurance warnings for property owners as factoring firm put into interim liquidation Some of our homeowners may have read with interest the recent news story in The Herald Scotland concerning a property factoring firm going into interim liquidation, the second such...
Inspiring City Awards 2016
We are delighted to be working with The Herald, Glasgow Chamber of Commerce and the city brand PEOPLE MAKE GLASGOW on the Inspiring City Awards 2016, celebrating and rewarding the people and organisations that make Glasgow great. We are proud to be sponsoring the...
New Account Layout
We have recently been issued with guidance from HMRC on how they require vat to be presented to them in our records. As a consequence of that advice, we have altered the layout of our common charges invoices. From May 2016, "all disbursements", i.e....
Changes to our Terms of Service and Delivery Standards on 1st April 2016
We're making some changes to our Terms of Service and Delivery Standards on 1st April 2016 Following the introduction of the Property Factors (Scotland) Act 2011, we provided all of our clients with a Terms of Service and Delivery Standards document (our Written...
Card Payment Fees
Review of Card Payment Fees Over the last year, both Visa Debit and MasterCard Debit have introduced card payment fees for vendors accepting their method of payment. While we always try to assist our clients by absorbing such charges, where possible, regrettably, we...