As part of our commitment to supporting local and national charities we are pleased to announce the staff at Hacking and Paterson collected £181.36 for Save the Children’s Christmas Jumper Day. A prize was presented by Graham Hay to Melissa McGirr, Suzie Brownlow...
News
Essential Maintenance Works – Website Payments, My H&P, Tonepay Automated Payment Service
Due to essential maintenance works being carried out, access to our website online payment system, our “My H&P” web portal, and our telephone automated payment system shall be temporarily unavailable from 5pm on Monday 11th December 2017. We will have our...
New private residential tenancy legislation
Most owner/occupiers in residential property will come across neighbours who are tenants, and rent from an owner. The Scottish Government has actively promoted the private rented sector for many years now and it looks like there is more ahead as the nation continues...
Scottish Government Consultation on Revisions to the Code of Conduct for Property Factors.
The Code of Conduct for Property Factors has been in operation since 2012 after being brought in under the Property Factors (Scotland) Act 2011. The Code established a statutory regime for factoring services being provided to homeowners and provides a standardised...
Saving our Customers Money on Energy Costs
Common Electricity Supplies Tendering Exercise On behalf of our customers, we appointed the recognised Energy Supply Consultant, Indigo Swan Limited, to conduct a tendering exercise for each of the common electricity supplies serving properties factored by us. Being...
High Rise Properties
Following on from our previous updates on the ongoing Scottish Government investigations into the presence of ACM Cladding in High Rise properties throughout the country, we thought our customers would be interested in the latest available information. The Scottish...
RICS Tenement Maintenance Parliamentary Reception
Over the last couple of years, one of RICS in Scotland’s key policy focuses has been on the maintenance of Scotland’s Tenement stock. In December 2016 RICS’s Hugh Edgar commented on the harrowing state of these tenements “The Scottish Housing Condition Survey for 2015...
PMAS Annual Conference – Tuesday 7th November
The 2017 PMAS Annual Conference will be held at the Hilton Hotel, Glasgow on Tuesday 7th November. The 2017 Conference Programme will focus on some of the most topical issues currently facing Property Managers. With presentations on various hot topics, including the...
Bluefin Insurance
We have been advised by Bluefin that their claims telephone number is temporarily out of order due to a technical issue. Any clients wishing to report a claim in the meantime should phone the Bluefin general number on 0141 248 5400 where they will be transferred...
Glasgow Office Autumn Holiday
Hacking & Paterson’s Glasgow Office will be closing for the September Weekend at 12.45pm on Friday 22nd September, re-opening at 9am on Tuesday 26th September. If urgent assistance is required, please see our Emergency Contacts section
High Rise Properties
With the press coverage arising from the recent Scottish Government’s Local Government and Communities Committee meeting surrounding privately owned high-rise flats within the Glasgow City Council area, we have been fielding further enquiries from customers looking...
Inspiring City Awards 2017
Hacking and Paterson Management Services were again delighted to be involved with the Inspiring City Awards 2017, in conjunction with People Make Glasgow. One of the top accolades on the night - the Legacy Award - supported by Hacking and Paterson, was won by City of...
New and improved website
Hacking and Paterson Management Services are delighted to announce the launch of our new and improved website. Our vision was to provide an interactive platform to complement our existing digital presence, further enhancing our existing and potential homeowner and...
Stair Lighting Service
Stair Lighting Service – Glasgow Tenement Flats Glasgow City Council has issued a letter to all Housing Associations and Factors highlighting potential damage to stair lighting installations within tenement flats across the city, currently maintained by the Council,...
Grenfell Tower Fire
We are sure that all our customers have been saddened and shocked by the tragic fire at the Grenfell Tower in London and are aware of much speculation in the media about the fire. Whilst there has been no definitive confirmation on the building products used, the...
Common Buildings Insurance Information
Summaries of cover for our homeowner customers, where we place common buildings insurance, are now available at our My H&P web Portal. Continuing our drive to provide our homeowner customers with instant access to their information, for those living in property...
Inspiring City Awards
Hacking and Paterson Management Services are delighted to be once again supporting Glasgow’s “Inspiring City Awards” which launched today. The Awards celebrate the people who contribute to Glasgow’s cultural and economic climate, making it a truly thriving city....
Telephone System Reinstated
Dear homeowner, we are delighted to confirm that our telephone systems are now fully operational with both our Glasgow and Edinburgh offices now able to make and receive telephone calls. Please accept our sincere apologies for any inconvenience this fault has caused.
Telephone Fault
Dear homeowner, Unfortunately due to a technical fault out with our control our telephone systems have been down since approximately 3.30pm on Tuesday 11th April 2017. We are unable to make or receive any telephone calls at this time. Engineers are currently working...
Autumn Budget Statement 2016
Insurance Premium Tax Increase Following the previous insurance premium tax (IPT) increase from 9.5% to 10%, the chancellor of the exchequer announced a further increase in IPT to take effect from 1st June 2017. The tax rate will be increased from the current 10% to...